Change/Cancel an Order

If you wish to change or cancel an order, contact our Customer Service team through Live Chat or Call on +447869773685 any time between 8am to 05pm Monday to Friday. Please note that an order can only be cancelled within 24 hours after purchasing.

Money Back Guarantee

HR Design offers 100% Money back guarantee on logo design packages only. We don’t offer 100% money back guarantee on website, banner or brochure samples and if the original price of the order is less than £80, however, we levy a fixed amount of £80 as admin fees and the remaining amount will be refunded to you. For more details. Please note that refund is only applicable on design elements and where specified. Where we have started coding, developing, proofreading or copywriting work, there will NOT be any refund.

Refund Process and Policy

There is 100% refund on logo designs only. Moreover, we levy £80 admin fees on website, banner and brochure design samples etc. Where the original price/ the total order value is less than £80, there will not be any refund.